Frequently Asked Questions

Everything you need to know before getting started. Can't find your answer? Contact us.

💳 Pricing & Billing
₱0 setup fee across all plans. You only pay the monthly or annual subscription. We even help you get onboarded at no cost.
Yes. No lock-in contracts. Cancel anytime from your dashboard. Monthly subscriptions end at the next billing cycle. Annual subscriptions are non-refundable after 30 days.
After 14 days, choose a plan and submit payment. If you don't subscribe, the account is paused — your data is kept safe for 30 days before deletion.
Yes. Upgrade or downgrade anytime. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of the next billing cycle.
We accept GCash, Maya, credit/debit cards (Visa, Mastercard), and bank transfer. Cash payments can be arranged for annual plans — contact our sales team.
Yes. Special pricing for non-profits, schools, and LGU offices. Email [email protected] for details.
💬 AI Chatbot
Most clients are live within 5–10 minutes. You provide your business info and FAQs, we train the bot, and it's ready to answer customers on your website or Facebook page.
Website widget, Facebook Messenger, Instagram DM, and WhatsApp Business. Basic plans include website widget only. Pro and Premium unlock additional channels.
Yes. The chatbot collects customer details, checks availability, and creates booking records automatically. All bookings appear in your dashboard.
English and Filipino (Tagalog) by default. The bot auto-detects the customer's language. Additional languages available on Premium plans.
One conversation = one customer session (from first message until 30 minutes of inactivity). Multiple back-and-forth messages within that session count as 1 conversation.
⏱️ AI Payroll & Compliance
No, it's optional. Use our mobile app or web-based time-in/out system, or connect a ZK device for fingerprint/face recognition. ZK integration is plug-and-play.
Yes. Computations follow TRAIN Law with automatic SSS, PhilHealth, and Pag-IBIG deductions. BIR payroll reports are also generated. We stay updated with DOLE guidelines.
Yes. Semi-monthly (1st/15th), weekly, and monthly cut-offs are supported. Different employee groups can have different schedules.
Yes. Employees have their own login to view payslips, leave balances, and attendance records. Digital payslips can be sent via email or downloaded as PDF.
Starter plan: up to 25 employees. Business plan: up to 100. For larger teams, contact us for Enterprise pricing with unlimited seats.
🔒 Security & Data
All data is stored on secure servers with daily encrypted backups. We use enterprise-grade hosting with Cloudflare protection for DDoS and bot mitigation.
Yes. We comply with the Philippines Data Privacy Act of 2012 (RA 10173). Customer and employee data is never sold to third parties. See our Privacy Policy for full details.
Yes. Export attendance reports, payroll summaries, and conversation logs in CSV or PDF format at any time from your dashboard.

Still have questions?

Our team usually replies within a few hours.