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Home › Privacy Policy
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Privacy Policy

Effective Date: June 1, 2026 · Last Updated: June 1, 2026

Table of Contents
  1. Information We Collect
  2. How We Use Your Data
  3. Data Sharing
  4. Data Retention
  5. Security Measures
  6. Cookies
  7. Your Rights
  8. Children's Privacy
  9. Policy Changes
  10. Contact Us

JBizPro ("we," "us," or "our") is committed to protecting your personal information in accordance with the Philippines Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform.

01 Information We Collect

We collect the following types of information:

  • Account Data: Name, email address, business name, phone number, and password (stored as a hashed value).
  • Business Data: Information you upload to train your chatbot (FAQs, products, services) and employee records for payroll.
  • Employee Data: Name, position, salary, attendance logs, and government ID numbers (SSS, PhilHealth, Pag-IBIG, TIN) required for payroll processing.
  • Usage Data: Log data, IP addresses, browser type, pages visited, and session duration to improve the Service.
  • Payment Data: Transaction references and amounts. We do not store full card numbers — payments are processed through trusted payment gateways.

02 How We Use Your Data

  • To provide, operate, and improve the JBizPro platform
  • To process payroll and generate payslips for your employees
  • To train and operate the AI chatbot on your behalf
  • To send service updates, invoices, and support communications
  • To detect and prevent fraud, abuse, or security threats
  • To comply with legal obligations under Philippine law
We never sell your data. JBizPro does not sell, rent, or lease your personal or business data to third parties for marketing purposes.

03 Data Sharing

We may share your data only in the following circumstances:

  • Service Providers: Third-party tools that help us operate (e.g., email delivery, server hosting, payment gateways). These providers are contractually bound to protect your data.
  • Legal Compliance: When required by law, court order, or government authority under Philippine law.
  • Business Transfer: In the event of a merger or acquisition, data may be transferred to the new entity, with notice provided to users.

We do not share employee personal data with any third party outside the scope of payroll processing.

04 Data Retention

  • Active accounts: data retained as long as the account is active
  • Cancelled accounts: data retained for 30 days, then permanently deleted
  • Payroll records: retained for 3 years to comply with BIR requirements
  • You may request immediate deletion of non-compliance-required data by contacting support

05 Security Measures

We implement industry-standard security measures to protect your data:

  • Passwords are hashed using bcrypt with cost factor 12
  • HTTPS/TLS encryption for all data in transit
  • Cloudflare WAF and DDoS protection
  • Daily encrypted backups
  • IP-based brute-force protection and device fingerprinting
  • Role-based access control for admin operations

Despite our best efforts, no system is 100% secure. In the event of a data breach affecting your rights, we will notify you within 72 hours as required by the NPC.

06 Cookies

We use cookies and similar technologies to:

  • Maintain your login session
  • Protect against CSRF attacks
  • Remember your preferences

We do not use advertising or tracking cookies. You can disable cookies in your browser, but this may affect platform functionality.

07 Your Rights (RA 10173)

Under the Philippines Data Privacy Act, you have the right to:

  • Access — Request a copy of your personal data we hold
  • Correction — Request corrections to inaccurate data
  • Erasure / Blocking — Request deletion of data that is no longer necessary
  • Data Portability — Request your data in a structured, machine-readable format
  • Object — Object to processing based on legitimate interest
  • Complain — File a complaint with the National Privacy Commission (NPC)

To exercise your rights, email [email protected]. We will respond within 15 business days.

08 Children's Privacy

JBizPro is a business-to-business (B2B) service intended for adults operating registered businesses. We do not knowingly collect data from individuals under 18 years old. If you believe we have inadvertently collected such data, contact us immediately.

09 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of the Service after changes constitutes acceptance.

10 Contact Us

For privacy-related inquiries or to exercise your rights:

  • Email: [email protected]
  • Address: Angeles City, Pampanga, Philippines

You may also file a complaint with the National Privacy Commission (NPC) at privacy.gov.ph.

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